Refund policy

All Sales Final: Due to the limited nature of our products and the exclusivity of our collections, all sales are final. Once a purchase is made, it cannot be returned or exchanged except under the circumstances outlined below.

Refund Eligibility: Refunds will only be issued in the following situations:

• If the package fails to reach the customer due to shipping issues beyond the control of the customer.
• If the package is damaged during transit to the customer.
• In case of quality problems with the product, as determined by 2WEAR.

Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service team within 3 days of receiving your order. We may require photo evidence of the damage or defect to process your refund.

Refund Process: To initiate a refund request, please contact our customer service team. Refunds will be processed using the original payment method. Please note that shipping costs are non-refundable.

Exclusions: Please note that we do not accept returns or offer refunds for:

• Change of mind or incorrect sizing.
• Products damaged due to improper use or care.
• Products purchased through unauthorized third-party sellers.

Limited Liability: 2WEAR reserves the right to refuse refunds if the returned products do not meet the criteria outlined in this policy. Our liability is limited to the purchase price of the product.

Policy Updates: We reserve the right to update or modify this return and refund policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase from 2WEAR, you agree to abide by the terms and conditions outlined in this return and refund policy. If you have any questions or concerns, please don't hesitate to contact us.

Thank you for your understanding and continued support.