FREQUENTLY ASKED QUESTIONS

To view our "Men's Size Guide", click here.

To view our "Women's Size Guide", click here.

A pre-order is the reservation of our products that is not yet available for sale but will be soon. Pre-order items are shipped upon the arrival of the products in the warehouse within the time that is stated on our sites.
In pre-order purchases, credit cards are debited at the moment the order is placed. Regarding order with available items and pre-orderable items, shipment will happen in 2 different phases: available merchandise will be shipped with standard shipping methods. Pre-orderable items will be shipped right after items are available in stock.

Payments and refunds are all invoiced in Euro (EUR).

All online credit card transactions performed on this site is safe and secure. For more information, please visit our Terms of Service

For information, please visit our Privacy Policy section.

For most of our products, shipping is included. Depending on your shipping location, shipping cost may apply at checkout. Shipping costs only applies for a few selected countries. For more information, please visit our Shipping Policy section.

Taxes will be applied to your checkout. Once paid for, there will be no additional invoices you need to worry about. Tax amount may vary, depending on your shipping destination.

All sales are final. To apply for refund, there are certain criteria that needs to be met. For more information, please visit our Refund Policy section.

To become a part of our community, sign up here.

Got more questions?

Reach out to our customer service team

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.